Frequently Asked Questions about your Acne Treatment

Please look through our FAQ's below. If you have a question that is not answered there, please contact us with your question and a  customer care representative will answer your question shortly.

Q: How long does it take for Newport Cosmeceuticals To Be Acne Free system to work?
A: 2 - 5 weeks on average

Q: How does Newport Cosmeceuticals To Be Acne Free system work?
A: Newport Cosmeceuticals To Be Acne Free system uses FDA approved raw materials  that are proven to reduce acne. Our active ingredients help eliminate  acne causing bacteria and aid the skin renewal process.

Q: Does the the To Be Acne Free treatment work for  people of all ages?
A: Yes, Newport Cosmeceuticals To Be Acne Free system works on skin  of all ages, an effective treatment for adult acne and teenage acne problems.

Q: Does Newport Cosmeceuticals To Be Acne Free system work on African  American skin?
A: Newport Cosmeceuticals To Be Acne Free system works on all skin types.

Q: Can Newport Cosmeceuticals To Be Acne Free system get rid of acne scars?
A: Newport Cosmeceuticals To Be Acne Free system is clinically tested to  clear up existing acne blemishes, and helps prevent future breakouts  and acne scars that occur as a result of new blemishes. The  exfoliating properties of our system help reduce existing acne scars.

Q: Does Newport Cosmeceuticals To Be Acne Free system have any side effects?
A: Newport Cosmeceuticals To Be Acne Free system is a powerful acne  medication. It uses FDA approved ingredients that are proven to reduce  acne. Occasionally, people who use Newport Cosmeceuticals To Be Acne Free system will experience a tingling sensation for the first several days  of use, this is normal.

Q: I have been using Newport Cosmeceuticals To Be Acne Free system for  several months now and skin is looking really clear, very pleased  with results. Just wanting to know what will happen when I stopping  using the product?
A: Newport Cosmeceuticals To Be Acne Free system uses ingredients that help  eliminate acne causing bacteria and aid the skin renewal process.  Once your acne has cleared up, you may reduce your usage of Newport Cosmeceuticals To Be Acne Free system to every 2 days or whatever you feel  comfortable with. Our basic 3-product kit is a good option for maintenance after your acne has cleared up, to prevent return of breakouts.

Q: Do you ship to countries overseas?
A: Yes, Please visit our Customer Service page for information on  shipping costs and applicable duties and taxes.

Q: I have used Newport Cosmeceuticals To Be Acne Free system for 2.5 weeks.  During the first 2 weeks I saw continual improvement in my skin, but  in the last 3 days it has worsened again. My skin, overall, is still significantly clearer than when I started the program, but I am  concerned. Is this something to be expected, before my skin gets better?
A: Every case is different, you may have a time when your skin may  from time to time produce acne, however try not to let small setbacks  discourage you. Continue on your current plan and please see our site  with regards to other things you can be doing for you treatment such  as diet and lifestyle.

Q: How many times per day can I wash my face?
A: You should only wash your face two times per day as instructed.  Washing more often can lead to over drying and result in more acne.

Q: How many times a day do I use Newport Cosmeceuticals To Be Acne Free system ?
A: You should use Newport Cosmeceuticals To Be Acne Free system twice per  day. Once in the morning and once in the evening as instructed.  Please make sure to follow our instructions carefully for optimum  results.

Q: Is this FDA Approved?
A: Newport Cosmeceuticals To Be Acne Free system contains Benzoyl Peroxide and Salicylic Acid, which the  FDA has recognized as effective acne treatments.

Q: Can I stop using Newport Cosmeceuticals To Be Acne Free system once my  skin is clear?
A: It is recommended that you continue to use Newport Cosmeceuticals To Be Acne Free system even once your skin is clear. Continued use will help  prevent future acne breakouts.

Q: Does Newport Cosmeceuticals To Be Acne Free system work on Rosacea/ Psoriasis/other conditions?
A: Newport Cosmeceuticals To Be Acne Free system has been proven effective in treating all forms of acne, but has not been tested for other skin  conditions

Q: Can I use Newport Cosmeceuticals To Be Acne Free system if I am pregnant?
A: If you are pregnant you should consult your doctor before using  Newport Cosmeceuticals To Be Acne Free system.

Q: How long does the kit last?
A: If used as directed your starter kit of Newport Cosmeceuticals To Be Acne Free system products should last about 30 days. This is enough time to evaluate our products. Returning customers may elect to buy our 3-month supply Basic or Deluxe kit, or buy products individually.

Q: How is this To Be Acne Free system different from other  acne treatment products in the market?
A: Newport Cosmeceuticals To Be Acne Free system used the latest and most  proven acne fighting actives combined with natural extracts that  sooth and regenerate the skin. Newport Cosmeceuticals To Be Acne Free acne line is a multi-medication approach that often more  effective than single medication solutions.

Q: I have been using Newport Cosmeceuticals To Be Acne Free system for a few  days and it makes my face tingle and burn, what should I do?
A: Because Newport Cosmeceuticals To Be Acne Free system uses powerful acne  ingredients, it can cause some irritation in people with sensitive  skin. If you are experiencing side effects, try using only very small  amount of product at first and then gradually increase your usage.  If certain areas on your face get irritated more easily than others,  discontinue use of the product on those areas.

Q: I have heard that icing acne lesions can help. Is that true?
A: Applying ice to your skin can help reduce inflammed lesions, and  also increase the penetrating action of topical medication. But you  have to be careful to NOT overdo it as over-icing can result in  serious skin irritation and burns. We recommend using ice only  occasionally and not as part of your treatment.

Q: I am not happy with the results, how do I return the product?
A: We are very sorry that you were unhappy with the product. Please fill out an RMA and then simply return the products to us in order to  receive your credit. RMA’s can be requested through the customer service section of our website.